1. Information We Collect

A. Information You Provide Directly

We may collect information you voluntarily provide, including:

• Name, company, and contact details (email, phone, address)
• Information submitted through contact forms or consultations
• Information related to service requests, onboarding, or support tickets
• Payment or billing information (processed via third-party providers)

B. Information Collected Automatically

When you use our website, we or our third-party providers may automatically collect:

• IP address and device identifiers
• Browser type and operating system
• Pages viewed, time on site, and referral links
• Cookies, analytics tags, and similar technologies

We do not intentionally collect sensitive personal data through our public website.

2. How We Use Information

We use collected information to:

• Provide and improve our services
• Respond to inquiries and schedule consultations
• Send administrative or promotional communications
• Maintain security and detect fraud
• Comply with applicable laws and contractual obligations

We do not sell personal information.

3. Disclosure of Information

We may share information with:

• Service providers (e.g., hosting, email, analytics, payment processors)
• Business partners involved in service delivery upon your request
• Law enforcement or regulators when required by law
• Successors or acquirers in the event of a merger, sale, or restructure

We do not share personal information with unrelated third parties for independent marketing.

4. Cookies and Tracking Technologies

We use cookies and analytics tools (such as Google Analytics) to understand site usage, improve performance, and enhance user experience. You may control or disable cookies through your browser settings; however, some site features may not function correctly.

5. Data Security

We use commercially reasonable technical and administrative security measures to protect stored information. However, no method of transmission or storage is 100% secure.

6. Data Retention

We retain information only as long as necessary to fulfill the purposes described in this policy or as required by law, contracts, or business needs.

7. Children’s Privacy

Our website is not intended for children under 13, and we do not knowingly collect information from children.

8. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

• Request access, correction, or deletion of your information
• Opt out of marketing communications
• Limit or disable cookies/tracking through browser settings

To exercise rights or submit a request, contact us at the email below.

9. External Links

Our site may contain links to external websites. We are not responsible for the privacy practices or content of those third parties.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The “Effective Date” above will reflect the most recent version. Continued use of the site after changes constitutes acceptance of the revised policy.

11. Contact Us

For questions about this Privacy Policy or our data practices, contact:

Midwest MSP, LLC

Springfield, Missouri

Email: support@themidwestmsp.com

Phone: 417-607-6080